Roku glitching and skipping around on sound. TV works fine on DVD and local channels, so I know it is the Roku device. Any ideas or fixes?
My internet won’t connect to Roku. My phone is connected to my wifi so it has to have something to do with my Roku. Fix please!
External Roku (like HD) has terrible time playing YouTube. Often jumps back to home screen; very slow to respond to remote clicks. Two Roku TV’s don’t jump to home screen, but very laggy when trying to FF/Rewind.
My 2 Roku devices stopped working on 10/30/17. Two days the production servers have been down. What’s going on?? Have not been able to watch any streaming channels for 2 days.
When trying to watch Netflix, it plays the show for about 15 seconds before crashing and going back to the Roku home screen. Our other devices, including a second roku, are not having this issue. And no other channel is doing this. Please help
Wireless connection keeps disconnecting, but all other devices in the house operating normally. Not a new connection to the Roku, has been working fine for over a year. Kept disconnecting every couple minutes or so, now its saying no networks can be found, but there are several. This is an isignia roku tv
When I am watching a movie I VERY frequently get this message “we’re having trouble playing this title right now. Please try again later or select a different title”. This is very annoying. How can this problem be fixed please? I have signed out of Netflix & signed back in. Works for a while but then the above message happens again & I lose the movie. I can get it back but lose a while later & get above message & I start all over again. Please help.
Abc app doesn’t work right now.
I select a channel to watch after about 5 minutes it jumps back to the home screen. Can some tell me what I need to do? I gave up my comcast box and purchased a ROKU Stick.
my roku freezes on the home page and I can’t move on to anything
Roku news won’t load
Roku TV…Netflix app plays for about a minute then returns to home screen. Seems lots of people with this problem. Any solutions or should we return the TV? We have only had it about a month and don’t believe we had this issue in the beginning. Hulu, HGTV and Amazon seem to be working fine.
Purchased a Roku 3600R Stick on 12/2/16 and your Customer Support Team helped us to connect it Wirelessly to stream off of our PC Computer to view onto our Panasonic Plasma TV. We were able to connect to our Netflix and Amazon Video accounts and had no problems until today, 10/28/17 when we have a purple screen with ‘HDCP unauthorized, content disabled’ with just the Audio playing but no Video.
Would appreciate an immediate response in fixing this problem. I did purchase the Extended Warranty; should I just return it? Thank you in advance for your time. My number is (808) 391-2626 and my email is firstname.lastname@example.org Mahalo, Robbie
REquested a password reset, followed the links and instructions. Now I’m told Roku cannot reset my password.
Roku2 XD won’t play News! when we click on News it says —will play after the ad then it shows the loading meter and when it finishes loading it freezes
Youtube will not load on our Roku 2. Sometimes there is audio but no picture, but usually just endless spinning and no loading. This has just happened in the last few days.
suddenly we can no longer watch roku.
My isp informed me that this device has a vulnerability. Something about SSDP, and hackers can access your network through the wireless. It also involves UPnP, which they disabled. Supposedly hackers can create a denial of service for others through your network. I got no help from the ISP, but Roku claims to know about it and is working on it. The interrim solution is to unplug your box when it’s not in use.
The Oxygen Channel in the live format will load & play for less than a minute then get stuck “loading” but I can watch Oxygen shows in the VOD feature with no issues.
Youtube app started going wonky last week and it still is. The app won’t load. The video won’t load even though the sound does. I found out by accident that clicking on remote up arrow gets me out of whenever the app hangs.