Patti. - Pawtucket, Rhode Island

I installed the IDGO app on my roku 2. When I try to use it the ID logo (or the id homepage) comes up and freezes for about 30 seconds then the roku restarts. I have 2 roku boxes and both do it. I’d appreciate how to correct it as ID is my favorite channel! Thank you

Paul - Fort Worth, Texas

I click on the youtube channel and I get the youtube logo with the spinning wheel. I hit OK and my channel pops up as it normally does. I click on a video to play and I get a black screen but I hear sound. I have to hit the play/pause button and I can see the video just fine with the sound. But the timer of the video is off. The whole thing is out of sync.

Anonymous

I have a Roku 3 and recently added Hallmark to watch the most recent Good Witch (6/25/17). It always says, “An error has occurred, please check back later.” The earlier episodes play just fine as well as the other content on that channel. Also, it was a nightmare trying to link the channel through my cable. Some company named “Bottle Rocket” made the Roku Hallmark Channel and it seems like there must be better app developers out there.

TERESA - WISCONSIN, Wisconsin

TO WHO IT MAY CONCERN … THE REASON I AM WRITING I HAVE ROKU RECEIVER ALL THE APPS WORK WELL THAT I INSTALL THEY LOADED … EXCEPT ID INVESTIGATION DISCOVERY APP.WHEN I GO TO MY APP ON MY TV ID INVESTIGATION DISCOVERY AND LOADS … BUT IT GOES BACK RESETS BACK TO ROKU.IT WORKED BEFORE OUT NO WHERE IT DID NOT LOAD NO MORE.PLEASE HELP ME WITH THIS PROBLEM THANK YOU,

Josh - Pueblo, Colorado

On the Roku HD, the player doesn’t cut it like it used to. This is likely caused as it was discontinued, and isn’t maintained by Roku anymore. I launch YouTube, the app by Google, on my Roku HD, though the app crashes. I’ve rebooted the app and Roku many many times but it never works. I just hope Roku or I can fix this problem (Roku by maintaining their elder devices!) Plus, in the same sense many other people have had this problem with the XS, 2, and 3+ Roku players.

Peter L - Norwich ENGLAND

ROKU is simply a brilliant media platform. So very pleased I found out about ROKU via Revelation TV.
Problem today Sunday 25 June 2017, is BBC iPlayer does not open up at all. I’ve tried on a second ROKU in my home but does not work either. Other ROKU channels working fine.
ROKU is best bit of kit I’ve bought in years. Well done ROKU