lee penn frankfort ky

I live in east frankfort and have 4 rokus. I cannot get netflix or amazon video to load even by removing and re-adding the channels. Hulu works fine I need some help as others do too.If someone can solve our problems we would be very grateful

Alma Wimsat Estancia NM

I’ve had my share of Roku Netflix “freezes” lately but am now encountering interupptions then reloading constantly on You Tube. What to do about this? How to “fix” it? I often must unplug unit then replug to get anything going. No problems with any other device in the house….Que Pasa???

CLINT DUNCANVILLE TX

I HAVE A ROKU 3. IT WORKED FINE FOR SEVERAL MONTHS.THEN IT STARTED FREEZING, TAKING LONG PAUSES DOWN LOADING PROGRAM. I THINK THERE IS A HEAT ISSUE ROKU IS NOT ADMITTING TO.I UNPLUGGED IT AND WORKED OK AFTER IT WAS OFF FOR ABOUT 1 HOUR.I DO NOT LEAVE IT ON LIKE ROKU SAYS ANYMORE.I UNPLUG IT AFTER I USE IT.SEEMS TO WORK BETTER. I THINK THE CPU IS OVER HEATING CAUSING THERMAL ISSUES.

nassr Oklahoma city ok

Roku 2 XD. Since last update in Aug, Netflix plays OK, however can’t add channels, buy anything, or view anything else until I reboot (unplug device) then next time I use it: same problem. Oh yeah,it gets stuck on the circling icon. My roku LT, however works fine. So, is roku doing anything about it? Or should I try othet brands next time! And recommend to friends, colleagues, coworkers to avoid roku?

Liz

My Roku boxes stopped working 1 by 1 over the last few days. I can still hear channels but the video is gone. I have Netflix on my Tivo and I can watch it fine on that. So its not my t.v or my internet. My Roku is up to date with all downloads. Did something happen?

DeAnte

We have had our roku for just under two years. Last month, it needed to do a software update in order for sling tv to work. We did the steps to update, the roku did its thing, rebooted, but didn’t update. So we contact roku and the representative sounded like she was clueless. So now we’re still out of sling tv. So then last night, all of our channels (except 3) all of a sudden disappeared. Now today, the roku is stuck in the setup loop. It has us set up the roku, does a softwares update, reboots, then back to the setup screen. Good thing my PS3 works otherwise, we would be without any type of video service. So frustrating!