HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-06-08
posted by:
Joe
Ruku 3 locked up on red Netflix screen - just noticed today... what's up? Netflix plays fine from other Netflix enabled devices on same network. It's definitely a Ruku issue. Amazon works fine from Ruku - just Netfix is locked up. Hopefully they come out with firmware update asap!    respond to this post   (1 response - view)

2014-06-08
posted by:
Anonymous
Netflix froze on red for me as well. Third day.    respond to this post   (2 responses - view)

2014-06-08
posted by:
Anonymous
I was having the same issue with my Netflix account on the Roku. I did a hard reset of my Roku player and now Netflix is working fine. Just unplugged Roku from the power source and waited 10 seconds before plugging it back in, issue resolved.    respond to this post   (6 responses - view)

2014-06-08
posted by:
Anonymous
Same here - Netflix freezing on red screen - 2 days now. Has anyone come up with a solution? Never had this problem before... has to be something outside my home causing this, especially since I am not the only one.    respond to this post   (1 response - view)

2014-06-08
posted by:
Anonymous
Netflix has not been loading on my Roku 2 for the past two days. I thought maybe it was a Netflix issue but can watch Netflix on all my other devices. Can watch all other channels fine on the Roku. So frustrating was all prepped to binge watch the new season of Orange is the New Black on the big screen in the living room.    respond to this post   (4 responses - view)

2014-06-07
posted by:
Anonymous
I have 2 roku XDs, one in the bedroom and one in the Living room.(barely use the bedroom one). The living room one was working just fine this morning, now it won't play anything. I swapped it out for the bedroom one, and still it doesn't play anything. It took a good 4 minutes just to load a Hulu Movie. Netflix stopped working and so did Youtube.    respond to this post

2014-06-07
posted by:
Scott Bartz
Corunna, Michigan
My Roku had been working perfectly, but now my Netflix just sits on retrieving. What the hell?!?    respond to this post   (1 response - view)

2014-06-07
posted by:
Amy
Excelsior, MN
I am having similar issues. We have two Roku 2's in our home and one Apple TV. Netflix loads fine on the Apple TV but we cannot get it to load on either Roku. Not acceptable. I'm not sure who's to blame, but from my end it sure looks like it's a Roku problem.    respond to this post

2014-06-07
posted by:
Jerry
See the enclosed link........... http://www.cnet.com/news/verizon-vs-netflix-whats-this-really-about/    respond to this post

2014-06-07
posted by:
Anonymous
When trying to access Netflix on Roku, it freezes on the red Netflix screen. I'm not having a probably with Amazon or other providers    respond to this post

2014-06-07
posted by:
Larry Fowler
Gainesville, FL
Most likely due to restricted bandwith for Netflix especially when watching in HD.
Have noted same problem so far sound comes back if request stereo versus 5.1 sound.
You can evidently Have high definition or high quality sound but not both with Netflix. Part of problem probably related to providers squeeze on bandwith with Netflix.    respond to this post   (3 responses - view)

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Roku Problems