HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2016-04-29
posted by:
Anonymous
The YouTube app is not working on my Roku 3. It just opens a black screen. This seems to have coincided with the YT update on April 27.    respond to this post   (7 responses - view)

2016-04-29
posted by:
Tom
Clintondale, NY
While watching the youtube portion of my Roku 1 on my tv, the picture is about 1/4 off center to the right.
Which means i cannot see 1/4 of the picture...    respond to this post

2016-04-29
posted by:
Anonymous
I purchased a roku and am not able to get it to work. I plug it in and it gets started and the first thing it does is check to see what language you want to set it at I push OK and nothing happens. Thats all the further I can get.    respond to this post

2016-04-29
posted by:
Anonymous
I purchased a roku and am not able to get it to work. I plug it in and it gets started and the first thing it does is check to see what language you want to set it at I push OK and nothing happens. Thats all the further I can get.    respond to this post

2016-04-29
posted by:
Raymond
, North Carolina
Still having issues with black screen on Youtube. Any word on what's up?    respond to this post   (1 response - view)

2016-04-28
posted by:
Anonymous
Youtube is also having issues today: http://downdetector.com/status/youtube/news/42743-problems-at-youtube-2    respond to this post

2016-04-28
posted by:
Anonymous
Youtube is also having issues today: http://downdetector.com/status/youtube/news/42743-problems-at-youtube-2    respond to this post

2016-04-28
posted by:
Anonymous
Youtube is also having issues today: http://downdetector.com/status/youtube/news/42743-problems-at-youtube-2    respond to this post

2016-04-28
posted by:
Anonymous
This does not seem to be a Roku issue, but a Youtube issue. My system is up to date. With Roku chat help, we uninstalled the Youtube channel, shut the Roku unit down for about 20 seconds, brought it back up, re-added the channel. Still no go. I used the Roku controller, the Youtube app on both Android and IOS and still get a black screen. Since all the other channels work, this leads me to believe its a Youtube software issue.    respond to this post

2016-04-28
posted by:
Anonymous
tried to use YouTube app on roku 4, it will play sound but the screen is black. all other apps working fine... :( how do I fix this? I've only had roku for 3 weeks.    respond to this post

2016-04-28
posted by:
Anonymous
Hello! I noticed this morning on my Roku 1 that whenever I try and play a YouTube video, the resolution is distorted. Specifically, the playback is almost "too big" for my screen, meaning that I'm only seeing part of the video, with the rest being cutoff. I restarted my Roku and re-downloaded the app... but still plays back weird. It seems to especially be problematic when I pair my phone/iPad to the Roku and add videos that way. I checked other apps, (i.e. Netflix) and there's no playback issue there. Thoughts?    respond to this post

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