Tell us about your ROKU problems!

Why ROKU Problems exists:
After many years of horrible performance from ROKU (or ROFU as we call them), we decided that it was time for the public to have a forum. There is a lot of negative commentary about ROKU problems on the Internet, but we felt it should all be consolidated on one website.

Tell us about your ROKU problem!

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The following fields are optional, but completing them will improve your chances of hearing from other ROKU customers in your area (and possible solutions).

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What color is this bird? ROKU Problems

Karen - San Diego , California

When you make a selection, the channels or apps just keep ” spinning” from one to another. No matter which arrows you pick, it won’t stop on any selection. I know it’s not the remote because I have. 2 roku devices and both remorse work fine with the other device. Tried resetting for 5 seconds and still just scrolls through either apps or channels !

Robert - Seabrook, New Hampshire

So yea.. looks like a lot of people on here are having the exact same issue as me.

It only happens on the YouTube and Sling TV apps. I can be watching for 10 minutes or 5 minutes or 2 minutes it just stops and take a Me back to THE home screen…its very annoying!!!! Especially where I pay for Sling. Can you please work on this issue.

Dave - Camdenton , Missouri

When watching Netflix or youtube, after about 30 to 40 minutes, we can a screen up that tells us about ‘Unauthorized Content’. I’ve removed the power cord and waited for up to an hour, but now it is happening way too regularly. Anyone else getting this problem?