HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2016-03-28
posted by:
Mickey
Fairbanks, AK
[1] My Roku3 screensaver is set to "time & weather", and has worked perfectly for several years - up until a few days ago. Now, only the time is shown. The settings haven't changed, and I even tried manually checking for software updates and cold booting the Roku a few times with no success. What happened to the weather display during screensaver operation?!? [2] I am really getting sick of seeing channels magically appear in my lineup that I never requested! How dare you, Roku! [3] I've been seeing a LOT of buffering issues lately with the Roku that are not present when I access the same channels / web sites on my PC over the same network. Both my computer and the Roku3 use a wired connection to my router, so interference is not an issue.    respond to this post

2016-03-28
posted by:
Beatrice Heath
Moorestown, NJ
I own a roku 2XD serial# 12g2CW017915 version 7.0 build 9044.lately I have been having trouble with it .I am not sure what the problem is but it seem to freeze up especially on Netflix. I have complained to them but with no feedback from them. If I turn the tv off and restart roku it clears up until it goes to the next showing Then it won't move. I have changed the batteries and put new ones in the remote but that does not help . This is my second Roku so it's not like I am new to this but I find it very upsetting for it to freeze up in the middle of a movie. What can be the problem and can you fix it?    respond to this post

2016-03-24
posted by:
Anonymous
I purchased two Roku 3's. Have been trying to link them for 3 days now. the channel select page just blips away. I have tried Internet Explorer, Fire fox, and Chrome. No browser makes a difference. I have tried chat and phone support. They know there is a problem, but cannot help. What an awful start if I ever can get them to link.    respond to this post

2016-03-24
posted by:
louisefargason@yahoo.com
West Palm Beach, Florida
Roku powers on and then freezes - we have to unplug and wait 20 seconds - re-plug in and it is ok - what causes this?    respond to this post   (2 responses - view)

2016-03-21
posted by:
gail
okemah , ok
I have a roku tv and it has stopped allowing me to go on youtube? Need help    respond to this post   (1 response - view)

2016-03-21
posted by:
Nicki
How long do Roku typically last?    respond to this post   (1 response - view)

2016-03-20
posted by:
Rosalind
We have had a Roku 1 for about six months and it has worked fine until now. When we click on a selected channel from the home screen, the picture is has a horizontal hold issue. We can hear the sound of the program, but no picture. The problem is not with our television set. We have already tried unplugging the device and waiting to start it up again, but that does not work. Has anyone else had this problem?    respond to this post   (2 responses - view)

2016-03-20
posted by:
Jay
Attleboro , Ma
I have a Roku stick and it was working fine until a couple of days ago it started flickering and the Audio would just cut off but only for a few seconds and then it wouldn't happen for hours. Now as soon as I plug it in it restarts and flickers at the very beginning of loading I get to the home screen and it gets worse!! The flickering makes the screen go black anyone know why or how to fix?    respond to this post   (1 response - view)

2016-03-19
posted by:
George Youngman
Cannot get 3abn programmesGeorge Youngman    respond to this post   (1 response - view)

2016-03-09
posted by:
Mike
Bancrof, ON
My RCA tv came with a roku usb plug directly into the TV worked great for 6 months. suddenly quit in middle of a movie. WI FI is good. Any help with this?    respond to this post

2016-03-08
posted by:
Chuck
FL
i have a Roku 4, its the third one and I like it but recently it started over heating and flickering very much when using it. I went into the settings and activated the fan mode but NO change. It seems it might be a fire hazzard!!!!    respond to this post   (1 response - view)

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