Tell us about your ROKU problems.

I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.

Comments Received

2012-12-25 posted by: InTennessee	As others have posted: http://www.engadget.com/2012/12/24/netflix-outage/ The outage was neither the fault of Roku nor of Netflix, but of Amazon Web Services. The issue for us was that the 010 error code led us to believe the problem was with our own individual connections. The next time we receive that error code, we should remember this and know that the problem may be beyond our (and their) control. I have had a Roku for two years, used it almost daily on a wireless connection, and have had few problems with it. I live in a heavily wooded area where cable and satellite are not an option, so I have no intention of throwing away my Roku! respond to this post (1 response - view)
2012-12-25 posted by: kenster	i just bought a roku hd and cannot get it to hook up to the wireless i have netgear router in unsecure mode. any ideas, have rebooted etc. respond to this post
2012-12-25 posted by: phil chen grand prairie, Texas	my 2 roku boxes wont retrieve Netflix, but other stations since Christmas eve. respond to this post
2012-12-25 posted by: Anonymous	is everybody an idiot today??? clearly netflix is having a problem (perhaps due to the tens of millions of people trying to watch miracle on 34 street or something at the same time).... just read the posts and make the determination that yes, there's a problem with netflix. it'll resolve itself in time! relax already and accept it respond to this post (4 responses - view)
2012-12-25 posted by: Jose San Juan, PR	Netflix on Roku player in Puerto Rico not working since yesterday night. respond to this post (1 response - view)
2012-12-25 posted by: Rick Arlington, tx	I keep getting a "check you internet connection" notice after logging/passwording in. I check and I have internet connection. Ocassionally, I get all the way in, and when I select a movie to watch, I again get the error. respond to this post
2012-12-25 posted by: Terri Melville, Ny	My roku can't navigate away from the screen it won't move. respond to this post (1 response - view)
2012-12-25 posted by: Steve	My son gave me a ROKU last night. Setting up including connecting to the router was easy. I had no problems linking with my Hulu or Amazon accounts, but Netflix was a different story. The Roku just would not accept my password. I tried changing my password at the Netflix site too but their site was "having technical difficulties". After a couple more attempts, including resetting the Netflix password from my laptop I found this site and read to HOLD DOWN THE OK key. So from the password screen, I navigated to the 'sign on' button and held down the ok key and presto I am connected.cu respond to this post
2012-12-25 posted by: Anonymous	my netflix (east coast) not connecting either. wait it out. people who are UTTERLY OUTRAGED need to face the fact that their addiction is quite seriously out of control. your village could be being bombed and pillaged on a regular basis, freaks. enjoy your easy life and read a freakin book respond to this post
2012-12-25 posted by: russ wood alpharetta, ga	Damn ROKU 2 and Netflix still not working code 010 .... my internet is just fine respond to this post
2012-12-25 posted by: James Bailey Conyers, Ga.	Netflix and crackle will not connect to router. Netflix will connect thru android tablet. AMAZON IS CRAP> HAD PROBLEMS BEFORE WITH THEIR CLOUD SERVICE> SOME one please hack amazon and shut them down respond to this post


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