HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-08-19
posted by:
amy davis
avon, nc
Renting a house w a roku box and since a bad storm yesterday the roku won't work.    respond to this post

2014-08-15
posted by:
Jerry A
I have a ROKU 3, and have used it for the last 5 months with no issues. When looking at all of the problems posted my first thought is the connection way ie wired or wireless! I am a Microsoft Certified Engineer for the last 30 years and am very concerned with connection issues with the internet! With wireless look at the connection grade, like poor, fair or good.
Any questions let me know!    respond to this post   (2 responses - view)

2014-08-14
posted by:
Rokude
, Ar
My roku mini stick. Keeps restarting repeatedly This used to only be a problem on Hulu Plus, but now it's happening frequently on Netflix.if you can believe it Specifically Saturday night live. Other Netflix shows seemed to work "tonight". Tommorow I'm sure it will be Somthing different. Pretty disappointed in how unstable the Roku seems to be, first few nights it was great fun now that reality has set in I'm pretty disappointed. I have almost no issues with Netflix on the iPhone. Is this A known issue, should I not get power from the USB on the tv? Would love to find a fix, would be a great product if it worked like it was supposed to.    respond to this post

2014-08-14
posted by:
Anonymous
Just bought roku and new netflix account. Worked fine first two times. Now it claims not to be connected to my wifi. All my other devices are OK. What to do now?    respond to this post   (1 response - view)

2014-08-13
posted by:
john maxwell
petaluma, California
I need to see the responses to everyone's comments. Where do I go for this? John    respond to this post

2014-08-13
posted by:
Jane Sharpe
Theodore, AL
My Roku has worked fine, but yesterday I got an error message that reads" "Netflix Services experienced an internal error. Please try again later." Is this truly a Netflix problem, or is it Roku? I have unplugged the device, but still get the same message.    respond to this post   (3 responses - view)

2014-08-13
posted by:
Anonymous
For about a month now, I have been unable to access the channel store on my Roku 2. I get the message "The Roku Channel Store service is currently unavailable. Please try again later". Does anyone know a solution?    respond to this post

2014-08-12
posted by:
Anonymous
My roku used to work great, then about three weeks ago it starts having to reload the program every few seconds, then says it cannot connect. My ipad connects, the router strength shows excellent. What is happening?    respond to this post

2014-08-12
posted by:
Anonymous
Roku showing no signal.

   respond to this post

2014-08-12
posted by:
Francis Eduardo D. Gumia
Los Osos , CA
I can not change my profile in Netflix and clear my history and recently watched    respond to this post

2014-08-10
posted by:
Michelle
Millinocket , ME
The last week or so, about 50% of the time when I pause my Roku, I cannot unpause it. It just sits there and looks at me. The HOME button stops working under these circumstances as well, and I have to unplug the ROKU box to get the remote to do anything. Help?
   respond to this post

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