HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2015-03-08
posted by:
loonylady
Roku worked fine with our last tv but we recently got a new RCA HD TV. After using the Roku, we put tv back to HDMI2 and picture jumps so much that you can't watch it. Why does this happen and how can I get the normal picture back?    respond to this post

2015-03-08
posted by:
Paul Bray
Apple Valley, Ca
I just purchased a ROKU 2 about a week ago. Then out of nowhere it went to a black screen. I guess I fell for the hype on this product. No reaction to unplugging and plunging back in. Must be seriously cheap electronics. I'll wait to see what happens on this site and I hear nothing, I'll have to spread the word before any of my friends fall prey to this product.    respond to this post

2015-03-08
posted by:
Anonymous
my roku remote melt
   respond to this post

2015-03-07
posted by:
Anonymous
I have used my roku 2 one time and it quit working. I just get a black screen when I turn it on. If I hook up my old apple tv device it works fine.    respond to this post

2015-03-07
posted by:
cynthia Tolstyga
kenosha, Wisconsin
just got the basic roku 1. 1st day it froze, been freezing ever since. WTH? Its not the battery sp what gives? what should i do next? glad I paid $4 more for 2 yrs ins! any suggestions?
   respond to this post

2015-03-07
posted by:
cynthia Tolstyga
kenosha, Wisconsin
just got the basic roku 1. 1st day it froze, been freezing ever since. WTH? Its not the battery sp what gives? what should i do next? glad I paid $4 more for 2 yrs ins! any suggestions?
   respond to this post

2015-03-06
posted by:
Joseph Volmoe
Schiller Park, Illinois
I own 3 ROKU's - and have given 8 away as Christmas gifts.
I bought my first one the same week as they came out.
Love it - however - as time goes on my HD ROKU's are giving me more and problems with synching certain movies and also get "stuck" on certain movies - that I really would like to see.
How can I fix this problem?    respond to this post

2015-03-01
posted by:
Desirae
I bought my Roku around christmas and it was working just fine until about beginning of February. I thought the issues were due to our wireless connection because we had to have our router changed. Turns out, even after the wireless issue was fixed, the roku now won't work. I've tried to reset it, tried to use a different television set and nothing is working. It is very frustrating since it was a good amount of money and I've only had it (working) for a month.    respond to this post   (5 responses - view)

2015-03-01
posted by:
Anonymous
For the past month or so, my Roku 3 has been having problems streaming Netflix in HD. The video starts in SD, then goes into HD after a few seconds, as expected. However, during the video the quality goes back and forth between HD and SD at random times. It's very annoying. I have reliable 30Mb/s internet service. When I watch Netflix through my Sony BluRay player and my Xbox 1, the video is a steady HD, with no dropouts. The Roku is connected to the network via an ethernet cable. Clearly this is a problem with the Roku. Has anyone else had this problem? If so, is there a solution other than shit-canning the thing?

Thanks,
bobhert1@fuse.net    respond to this post

2015-03-01
posted by:
Laurie
All of a sudden when I turn my tv to the roku setting the roku light goes on when I press the remote but no screen comes on showing me my options or allowing me to troubleshoot.    respond to this post   (1 response - view)

2015-03-01
posted by:
Anonymous
i'm in Wickenburg, az. had roku now nothing but a black screen. is raining and I do have a outside antenna but had those for 6 months with no problems.
anyone else having problems here???thx    respond to this post

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