HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2016-01-04
posted by:
Terry K
I recently purchased a ROKU 1 for an old TV. After installing the ROKU my laptop lost explorer/internet capability. Is this connected to installing the ROKU?    respond to this post

2016-01-03
posted by:
Jeff Duncan
Lake George, NY
Yes, since the version 7 update, Roku 3 reboots itself, especially when fast forwarding. Never did this before V7.    respond to this post

2016-01-01
posted by:

, California
I have a Roku 3. When I listen on earphones plugged into the Sony TV the sound is good for a time and then gets soft and distorted. Then I switch the earphones to the remote and the sound is good for awhile. If it too starts to degrade I switch back and it is ok. This makes no sense to me, and is very annoying. Any suggestions?    respond to this post

2016-01-01
posted by:
Anonymous
BBC IPlayer not loading anything    respond to this post   (3 responses - view)

2015-12-31
posted by:
Anonymous
Day two of Roku sucking...AGAIN!!! But iPad streaming Netflix just fine.    respond to this post

2015-12-31
posted by:
missy
Please respond to this post, not the other one. I clicked enter before checking the email responses box on the last post. I have a roku3 that was working beautifully...when it suddenly stopped streaming netflix. I have done everything including factory reset, etc. It plays youtube,etc but not netflix. However my roku1 and my laptops play netflix fine. I get error code nw-4-8 which is a connectivity problem. Netflix says it is my computer network speed...but I have had no problems until now and I have the same speed...also, my roku1 works, so that cant be the problem. I have tried everything suggested on the internet and reset everything and adjusted my wifi channel. It just doesnt make sense. Anyone have an idea?    respond to this post   (1 response - view)

2015-12-31
posted by:
missy
I have a roku3 that was working beautifully...when it suddenly stopped streaming netflix. I have done everything including factory reset, etc. It plays youtube,etc but not netflix. However my roku1 and my laptops play netflix fine. I get error code nw-4-8 which is a connectivity problem. Netflix says it is my computer network speed...but I have had no problems until now and I have the same speed...also, my roku1 works, so that cant be the problem. I have tried everything suggested on the internet and reset everything and adjusted my wifi channel. It just doesnt make sense. Anyone have an idea?    respond to this post

2015-12-30
posted by:
Mary Huntley
As usual, Roku is not streaming Netflix properly. But everything is fine on my iPad. I really hate Roku and will never recommend it to anyone.
I get 2-3 days where it works and then 1-2 where is is absolutely useless.
BIG WASTE OF MONEY and TIME...don't buy one!!!    respond to this post

2015-12-29
posted by:
Anonymous
My roku xd keeps stalling and rest teaming every few seconds. It says the connection is strong??? What can I do? It's become useless.    respond to this post

2015-12-27
posted by:
Anonymous
I have a problem with constant reloading YouTube with live streaming. Having to go out and come back in. Any suggestions? Thanks.    respond to this post

2015-12-26
posted by:
Bob
, CA
Recently my Roku stopped giving me a video feed Though the menu still shows normal and I can pick from Amazon , Netflix HBO etc and I can choose programing from those channels but the content video is gone I still have audio and a purple screen with an error message stating...... "HDCP unauthorized. Content disabled" ......... HELP anybody..ANYBODY??    respond to this post   (1 response - view)

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