HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2015-01-31
posted by:
Ms KAY L NELSON
SIOUX FALLS, SD
my roku keeps dropping the movies and reloading slow!    respond to this post

2015-01-31
posted by:
Danny
My roku worked fine until I moved it to the bedroom which is 20 feet away (down the hallway) from the router. I have high speed internet, and the signal strength in my setting says "excellent". Why does it have to buffer every 30 seconds and most of the time it has no picture. Plus it stops often to tell me they are having trouble playing my program and to select another show. It happens on every app I use. How do I fix this?

-Danny    respond to this post

2015-01-30
posted by:
Mohamed
st.paul
I was trying to turn on my Roku and the light wouldn't turn on when I connect the wires to the Roku???
What am I suppose to do???    respond to this post

2015-01-30
posted by:
John
My Netflix are slow to load and once the show begins it drops out many times to reload it's getting to the point where I'm going to drop Roku all together as I can get Netflix working fine on my PC. I have reset my Roku box numerous times I've unplugged it numerous times I've reset my modem numerous times what gives.
   respond to this post

2015-01-30
posted by:
Monica Maza
Chicago, Illinois
My ROKU freezes and has to be reset about once a week and slows sown on the weekends. It is always at 4:30 in the afternoon. Netflix has the most problems with retrieving. Other than that its great.    respond to this post

2015-01-30
posted by:
Jermaine Francis
kingston
My Roku 3 shows me the animation screen but the goes blank, when I reset it, it connects to the wifi network and then goes blank. What do I do?    respond to this post   (1 response - view)

2015-01-30
posted by:
Anonymous
Watching Netflix on the Roku 3, when it suddenly stops and goes to the Roku home screen. Then, when I go back to Netflix to restart the film, it has no memory of me ever watching it and I'm unable to start back in the same place I was when it crashed.    respond to this post

2015-01-30
posted by:
Keli
Fort Bridger, wy
My role just keeps resetting. It will load then goes to the main screen for about half a second then boots again. Over and over. I can't do anything. I've tried unplugging it and pushing the reset button.    respond to this post   (1 response - view)

2015-01-28
posted by:
Anonymous
Roku 3. Bought it 7 Jan 2015. Got my Netflix, Amazon and YouTube accounts set up. Loved it. I used it 2 or 3 times. A week later I got a blue screen on my TV with no signal. I switch the cables- no help. I unplugged the power and then I waited for 10 or 15 seconds and plug it back in and suddenly it started working. Haven't used it in over a week until today. No signal. Unplugged it- let it rest- plugged it back in. No help. Switched cables. No help. I decided to try the hard reset on back - the orange light on back went off and the green light next to the ethernet cable came on. Roku's startup began and then froze. Today is 28 January 2015 I still have the receipt, and the original box, and I'm taking it back to the store I bought it from. Bye bye Roku. Thanks for nothing.    respond to this post   (1 response - view)

2015-01-27
posted by:
Anonymous
Just got a Roku3, plugged it in. Got the dancing Roku screen for a minute, then it just went blank. Nothing, kaput. What do I do?    respond to this post   (1 response - view)

2015-01-26
posted by:
Anonymous
My Roku stick turns on and off, from starting where it say Roku (the dancing letters) and then it turns off, and it keeps doing that over and over. I left it disconnected for more than a week, i also tried connecting the usb to a power outlet and nothing seems to work. How disappointing. Please help!    respond to this post   (1 response - view)

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