HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-10-25
posted by:
Anonymous
My Roku keeps shutting down and the streaming film has to reload. Nothing's wrong with the internet connection strength, because I can see streaming videos perfectly from my iPad when connected to the TV. It shuts down every couple of minutes, and takes a few minutes to download again.    respond to this post

2014-10-25
posted by:
Chaz
The main menu comes up to watch movies but she I select a movie the screen is pink but I here sound.    respond to this post

2014-10-24
posted by:
Anonymous
On my TV, Roku shows "no signal", though internet connection is fine, Netflix, etc. will play on computer. Have tried to unplug and replug with no result.    respond to this post

2014-10-23
posted by:
Jose
Just got Roku stick HDMI and it will not play Netflix the screen just shows the Netflix emblem. Any suggestions? It plays everything else    respond to this post   (2 responses - view)

2014-10-23
posted by:
Jillian
My Roku keeps crashing. The green light turns white and nothing opens. The network setting tells me the internet connection is excellent, so that's not the issue. But every app I try to open says "Unexpected error" or something similar. I went through this yesterday and completely reset everything from wireless router to the Roku and somehow got it working, but it's happening all over again today. Anyone have advice?    respond to this post   (1 response - view)

2014-10-20
posted by:
Anonymous
Just purchased a brand new Roku3 for my dad's birthday. Cannot do 1080P mode because apparently it needs a special HDMI cable, also cannot play Netflix, Amazon Prime, or DramaFever consistently in HD even on a wired 40Mb connection.    respond to this post   (2 responses - view)

2014-10-19
posted by:
Anonymous
Roku just reset botns of my boxes and it is running slower than ever. Wifi connection shows excellent. What just happened to my favorite Roku. Not a happy camper    respond to this post

2014-10-18
posted by:
Anonymous
I have a roku streaming stick as soon as my kids and I got done watching a movie the screen went blank and roku sign was bouncing then screen went green then went to the homepage and the went blank and started all over again it just wont work. I unplugged it from the tv and all and it still wont work idk what is wrong but I am so frustrated. My internet on my computer works so its not an internet issue.    respond to this post   (3 responses - view)

2014-10-16
posted by:
Anonymous
i have a roku 3 and i just tried to contact the custumer sopport at 1-888-600-7658. I got someone in India and
when i requested a person in the states he first tells me they had no one and when pressed he said they had a
support in CA. and put me on hold. Then he came back and wanted more information so he could help me.
This is the first time i have had to use their customer support and if this is the case i will contact the BBB and the
attorney general in my state to find out what is going on here. Has anyone else run into this problem?    respond to this post

2014-10-15
posted by:
Anonymous
We just bought a Roku stick, and we didn't even have it for a day when the tv screen started going blank -not just while watching things through Roku but while using the computer, the DVD player, regular tv, while the stick was still plugged in... There was still audio, and when we shut the tv off then on again, the picture would come back...for about a minute then go blank again. Thought it was the tv on the fritz, until we removed the Roku stick from the HDMI port... the tv works fine without it. Any ideas why this is happening? And is it worth dealing with or should we just return it?    respond to this post

2014-10-09
posted by:
Been There Done That
Here is info regarding Amazon Fire TV vs ROKU 3. Think about it. Cut and paste URL address into your browser.


$67 Amazon Fire TV!

Starting Sunday 10/12/2014, Staples will have the Amazon Fire TV on sale for $84. Drop this in the FREE Staples EcoEasysm bag for an additional 20% off!

http://freetvforme.wordpress.com/2014/10/04/amazon-fire-tv-hands-on/

Review of Amazon Fire TV

http://freetvforme.wordpress.com/2014/10/04/amazon-fire-tv-hands-on/

Fire TV VS ROKU3

http://www.trustedreviews.com/opinions/amazon-fire-tv-vs-roku-3

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