HOME - ROKU Problems

Tell us about your ROKU problems.

I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.

Comments Received
posted by:
Wil W
Pittsburgh, PA
4 month old Roku streaming stick keeps rebooting randomly. Affects most apps as far as I can tell - Hulu, WWE Network, etc.

Tried different power adapters - I think the unit itself is just junk. Hopefully amazon will RMA it, since I don't have the box anymore.    respond to this post

posted by:
very discouraged.....i purchased a sharp t v that provided a roku stick...therefore roku will not assist. of course sharp tells me i am just out of warranty. isnt that coincidental.....at the end of my rope so i did a search and found your site, any advice would be greatly apreciated.......sinserely yours paul    respond to this post   (1 response - view)

posted by:
My Roku won't play any video. I can select a movie, hear the audio, but never see the video. This is terrible. Help?    respond to this post

posted by:
My Roku won't mirror from my phone all of a sudden. I use both the Rocket Roku and Video and TV Cast for Roku apps and all of a sudden neither work
The Video and TV cast app has the flowing message in red when I pull the app up
" We are sorry, but there seems to be an issue with the latest Roku firmware. If possible do not update your Roku. We already have prepared an app update to fix this issue. The update will be released by Apple soon. Please stay tuned."

Anybody else having trouble too?    respond to this post   (1 response - view)

posted by:
Natasha Gibbs
When trying to download something on Netflix it keeps coming up with the following error:

Your Roku player is unable to complete the requested action. Please try again later. If this problem persists please ubplug your player wait 10 seconds and plug it back in.

I have unplugged it and still no luck and even left it for 2 days!!

Any help would be appreciated.


   respond to this post   (1 response - view)

posted by:
Lately I been having problems with my roku 1. Losing signal without me taking the stick or cord out about maybe half hour to hour after I stick it back in the tv. It my be the cord since I had it for a few month just hanging from the power strip. Also I felt it being hot just after half hour to hour of service. Am concerting buying another power cord figuring this is the problems. helpful thoughts please.    respond to this post

posted by:
Heather Van Steen
ventura, ca
As many others. My netflix will only load to 25% when we select a program. It worked fine with my internet speed before, and all the other work. I think I may be cancelling    respond to this post

posted by:
For you Netflix troubled people, see my response on 6-15-2015. It is the listing with 9 replies, check it out.

ROKU DISTAIN    respond to this post   (3 responses - view)

posted by:
My Rokku works fine up to the point when I select a movie and try to download it.
IT starts showing 10%, 15%, up to 25%, then it freezes .
This happens on every movie selection    respond to this post   (3 responses - view)

posted by:
My daughter has had her roku xd for about a year. Last weekend it quit working and melted out some sort of syrup looking goo. Haven't tried it sense. Guessing it somehow overheated.    respond to this post

posted by:
Sherri Barnes
My Roku 2. (Brand New) says that Netflix services experienced an internal error. Please try again later. I can watch Netflix from any other device in the house except my Roku. What's up?    respond to this post

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