HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-06-09
posted by:
Joseph Parker
Ft. Washington, Md
MY ROKU PLAYER #3 gets HOT    respond to this post   (1 response - view)

2014-06-09
posted by:
C j
Midlothian , Tx
Unplug roku for ten seconds and let it restart. Solved the problem for me    respond to this post

2014-06-09
posted by:
C j
Midlothian , Tx
Miya roku won't play netflix either, stuck on red screen. Netflix is working on everything else (Xbox, iPad). Amazon is working on roku though    respond to this post

2014-06-09
posted by:
j r varner
lesburg, fl34748
ruku 3 problem - select movie , it goes to it ,have sound but displayed is not authorized on screen till i unplug hdmi and replug , it will start and function normally    respond to this post

2014-06-09
posted by:
Anonymous
It is a Roku 3 issue not Netflix. Viewing Netflix on any other device other than a Roku 3 seems to work. I unplugged my Roku 3 for 10 seconds as recommended by another commenter and Netflix worked again.    respond to this post   (2 responses - view)

2014-06-09
posted by:
JE
If this Netflix issue isn't fixed by today I'm scrapping my Roku 3 and buying an Apple TV.

Unacceptable.    respond to this post

2014-06-08
posted by:
Joe
Ruku 3 locked up on red Netflix screen - just noticed today... what's up? Netflix plays fine from other Netflix enabled devices on same network. It's definitely a Ruku issue. Amazon works fine from Ruku - just Netfix is locked up. Hopefully they come out with firmware update asap!    respond to this post   (1 response - view)

2014-06-08
posted by:
Anonymous
Netflix froze on red for me as well. Third day.    respond to this post   (2 responses - view)

2014-06-08
posted by:
Anonymous
I was having the same issue with my Netflix account on the Roku. I did a hard reset of my Roku player and now Netflix is working fine. Just unplugged Roku from the power source and waited 10 seconds before plugging it back in, issue resolved.    respond to this post   (6 responses - view)

2014-06-08
posted by:
Anonymous
Same here - Netflix freezing on red screen - 2 days now. Has anyone come up with a solution? Never had this problem before... has to be something outside my home causing this, especially since I am not the only one.    respond to this post   (1 response - view)

2014-06-08
posted by:
Anonymous
Netflix has not been loading on my Roku 2 for the past two days. I thought maybe it was a Netflix issue but can watch Netflix on all my other devices. Can watch all other channels fine on the Roku. So frustrating was all prepped to binge watch the new season of Orange is the New Black on the big screen in the living room.    respond to this post   (4 responses - view)

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