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Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2013-08-17
posted by:
Rob fourfive
Austin, Tx
My ROKU xD just stopped working what's wrong    respond to this post   (1 response - view)

2013-08-17
posted by:
Rob fourfive
Austin, Tx
My ROKU xD just stopped working what's wrong    respond to this post

2013-08-14
posted by:
Anonymous
player connected (has been for years). Message on screen states ....

"You're already playing on 2 other devices.
To continue, stop playing on another device or visit your account on the Netflix website for other plan options."    respond to this post   (1 response - view)

2013-08-14
posted by:
pitter
My Roku 2 XS started flickering to a blank screen then comes back on like it was paused? It just started happening, any ideas if there is a fix?    respond to this post   (1 response - view)

2013-08-11
posted by:
Bill
Great Roku experience in 2011. So good I added another Roku for the kitchen, then another for the home office. Netflix and Amazon Prime are my main channels. Then suddenly a couple months ago, Netflix picture quality dropped. Select a program and the connection indicator bar creeps across while the quality indicator starts at 4 dots plus HD, then 4 dots, then 3 dots, then sometimes 2. Then a really soft picture. Switch to Amazon Prime and razor sharp all the time. Back to Netflix and bad picture.

Postings on the Roku forum say this is happening to a lot of people. One guy gets a bad pic on Roku/Netflix, then switches to PS3 and the Netflix picture is fine. I can put Netflix on my Vizio Internet-enabled TV and the picture is fine. My Internet connection is 18/1.5, tests as 17.25/1.49, so it's fast enough for HD. With Roku I get HD Amazon, low quality Netflix. And it's worst during prime time and weekends.    respond to this post   (3 responses - view)

2013-08-09
posted by:
Anonymous
can connect...tells me the videos are unauthorized???
   respond to this post

2013-08-09
posted by:
Anonymous
Can't get code from screen to start using.    respond to this post

2013-08-08
posted by:
meldoy
Channels only play on specific devices? I have 2 Roku 2 and 1 Roku XD. I added the PBS channel using my Roku 2 , however there is no PBS channel available in the Channel Store for my XD. What?

So I can't add the same channel to all of my Roku devices? This is very annoying and disappointing. My program viewing is dependent on which TV I watch?

How can I add the PBS channel so that I can view it on the TV connected to the Roku XD device?
Sigh,

Thanks,
mel    respond to this post

2013-08-08
posted by:
meldoy
Channels only play on specific devices? I have 2 Roku 2 and 1 Roku XD. I added the PBS channel using my Roku 2 , however there is no PBS channel available in the Channel Store for my XD. What?

So I can't add the same channel to all of my Roku devices? This is very annoying and disappointing. My program viewing is dependent on which TV I watch?

How can I add the PBS channel so that I can view it on the TV connected to the Roku XD device?
Sigh,

Thanks,
mel    respond to this post

2013-08-08
posted by:
meldoy
Channels only play on specific devices? I have 2 Roku 2 and 1 Roku XD. I added the PBS channel using my Roku 2 , however there is no PBS channel available in the Channel Store for my XD. What?

So I can't add the same channel to all of my Roku devices? This is very annoying and disappointing. My program viewing is dependent on which TV I watch?

How can I add the PBS channel so that I can view it on the TV connected to the Roku XD device?
Sigh,

Thanks,
mel    respond to this post

2013-08-08
posted by:
meldoy
Channels only play on specific devices? I have 2 Roku 2 and 1 Roku XD. I added the PBS channel using my Roku 2 , however there is no PBS channel available in the Channel Store for my XD. What?

So I can't add the same channel to all of my Roku devices? This is very annoying and disappointing. My program viewing is dependent on which TV I watch?

How can I add the PBS channel so that I can view it on the TV connected to the Roku XD device?
Sigh,

Thanks,
mel    respond to this post

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