HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2015-03-12
posted by:
Buzz
My ROKU 3 has been unable to load YouTube, all my other channels load and play.
Youtube just sits there with the saying it is loading
5 minutes, 10 minutes, go to store come back, still loading

restart cable box
restart Roku
restart router
Restart PC

same youtube loading message

are Youtube and Roku in some contract spat?
Any ideas what I am doing wrong?

thanks
   respond to this post   (1 response - view)

2015-03-10
posted by:
Carolee
Port St Lucie, FL
Bought the Roku stick a week ago, I've been using it wihout problems till I changed the channel to see what stations I would be able to watch with just the antenna (like local major networks for news) I found NBC but that's all....when I tried to go back to Roku I just see the Roku name bouncing around the screen but haven't been able to get back in. I put it on HDMI2...I've rebooted...ALSO the stick is quite hot to the touch.    respond to this post   (1 response - view)

2015-03-09
posted by:
sharon
Roku keeps giving a message that it cant connect to the data center. What should I do to fix the problem    respond to this post

2015-03-08
posted by:
loonylady
Roku worked fine with our last tv but we recently got a new RCA HD TV. After using the Roku, we put tv back to HDMI2 and picture jumps so much that you can't watch it. Why does this happen and how can I get the normal picture back?    respond to this post

2015-03-08
posted by:
Paul Bray
Apple Valley, Ca
I just purchased a ROKU 2 about a week ago. Then out of nowhere it went to a black screen. I guess I fell for the hype on this product. No reaction to unplugging and plunging back in. Must be seriously cheap electronics. I'll wait to see what happens on this site and I hear nothing, I'll have to spread the word before any of my friends fall prey to this product.    respond to this post

2015-03-08
posted by:
Anonymous
my roku remote melt
   respond to this post

2015-03-07
posted by:
Anonymous
I have used my roku 2 one time and it quit working. I just get a black screen when I turn it on. If I hook up my old apple tv device it works fine.    respond to this post

2015-03-07
posted by:
cynthia Tolstyga
kenosha, Wisconsin
just got the basic roku 1. 1st day it froze, been freezing ever since. WTH? Its not the battery sp what gives? what should i do next? glad I paid $4 more for 2 yrs ins! any suggestions?
   respond to this post

2015-03-07
posted by:
cynthia Tolstyga
kenosha, Wisconsin
just got the basic roku 1. 1st day it froze, been freezing ever since. WTH? Its not the battery sp what gives? what should i do next? glad I paid $4 more for 2 yrs ins! any suggestions?
   respond to this post

2015-03-06
posted by:
Joseph Volmoe
Schiller Park, Illinois
I own 3 ROKU's - and have given 8 away as Christmas gifts.
I bought my first one the same week as they came out.
Love it - however - as time goes on my HD ROKU's are giving me more and problems with synching certain movies and also get "stuck" on certain movies - that I really would like to see.
How can I fix this problem?    respond to this post

2015-03-01
posted by:
Desirae
I bought my Roku around christmas and it was working just fine until about beginning of February. I thought the issues were due to our wireless connection because we had to have our router changed. Turns out, even after the wireless issue was fixed, the roku now won't work. I've tried to reset it, tried to use a different television set and nothing is working. It is very frustrating since it was a good amount of money and I've only had it (working) for a month.    respond to this post   (5 responses - view)

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