HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2016-05-13
posted by:
Terri
I've been having similar issues with the wwe network app as well. It never wants to load the home screen and keeps taking me back to the roku homepage. Been having this issue for a few weeks now and wwe can't seem to figure it out either.    respond to this post   (3 responses - view)

2016-05-11
posted by:
Ted Williams
First, it is difficult to get any Roku channels. When I do get what I am looking for, the channel shuts off in the middle of a program. It says it is loading and please wait. The program I am was watching never does reload.    respond to this post

2016-05-09
posted by:
charles walton
norco, ca
You Tube is completely out of order    respond to this post

2016-05-08
posted by:
mike
, ca
Roku2 has started displaying youtube videos with only a partial picture displaying on the right side of the screen and
all black over the left half of the screen. Have tried rebooting, signing out and signing in, and also deleting the channel and re-adding it--none worked. Is there a fix coming?    respond to this post   (2 responses - view)

2016-05-07
posted by:
Big J
Hagerstown, Md
Suddenly, within the last week, I can't beam anything from my iphone to my Roku through Rocket Roku app. Or any other app I try to sync with Roku. The Roku detects the signal, but the content stops as soon as it starts on the tv screen. I tried reinstalling the app. Restarting phone. Restarting Roku. Still getting the same results of being unable to beam. If anyone has any suggestions please post them. Thanks for the help!    respond to this post

2016-05-05
posted by:
Anonymous
Roku 3 was screwy on youtube .. Decided to manualy check for updates on roku 3 .. Even though it said it had checked for updates about 20 mins prior.. Youtube updated... So far so good..... Since 9 pm 5/5/16    respond to this post   (3 responses - view)

2016-05-04
posted by:
Anonymous
Black screen issues here too. Started around the update end of April.    respond to this post

2016-05-03
posted by:
Nannie
I have a Roku 3 that allows me to access the home screen, pick a channel and a show and start the show. After the show plays for a few seconds, a bar appears at the top of my TV screen then slowly covers the entire screen. When this happens, there is no sound. I can turn my TV off and Roku is back to normal, but repeats the cycle. Can anybody tell me if I need a new roku or what my problem is. Roku is a year and a half old.    respond to this post

2016-05-03
posted by:
Anonymous
WELL. This has been happening for almost a week now, possibly even more. BUT. when I go onto youtube on my roku, everything is fine. but then when I click on a video, it ZOOMS into the video so far, the resolution gets completely changed, so I only see like, 20% of my screen. Any ideas on how to fix this? I even tried unplugging my roku for a whole night, didn't work. I tried installing and reinstalling youtube, didn't work. any ideas...?    respond to this post   (1 response - view)

2016-05-02
posted by:
Anonymous
I tried all the typical troubleshooting techniques...system update (it was already up to date), rebooting, removing/adding the Youtube channel. No go. I let it sit a day or so and the Youtube worked. A few days later it no longer works. Does anyone know if it was Roku engineers or Google/Youtube engineers wrote the app?    respond to this post

2016-05-02
posted by:
Anonymous
I have been experiencing the same problem with youtube on my Roku during the past week. Found that if I delete youtube from the Roku, then re-download it from the Roku "store", it will work. Can even cast from my iphone. My TV and Roku are powered down between watchings, so I've had to delete and re-download youtube each time I've powered them up.    respond to this post

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