HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2016-01-30
posted by:
Anonymous
I have a Roku 2 . The picture is fine but all of a sudden there is no audio. Audio on TV is fine. Any ideas?    respond to this post

2016-01-28
posted by:
Anonymous
, MN
I just got a Roku 2 about 2 months ago.. last night it started having problems. The first thing I had done was unplug it from the wall and then replug it back into the wall. That did not work. Next I tried unplugging the cords straight from the Roku. This did not work either so I decided to keep it unplugged for awhile (about an hour). After that I started it and did not work either. I tried restarting the Roku. It did not work. I tried the factory reset. It didn't work either. I have no idea what is wrong with it. When it is turned on the roku flashes about twice then goes black for about a few seconds and repeats. I know for sure its not a remote issue or wifi issue. If there would be any advice to do then it would be very helpful.    respond to this post

2016-01-28
posted by:
Alana
Gilbert, MN
I just got a Roku 2 about 2 months ago.. last night it started having problems. The first thing I had done was unplug it from the wall and then replug it back into the wall. That did not work. Next I tried unplugging the cords straight from the Roku. This did not work either so I decided to keep it unplugged for awhile (about an hour). After that I started it and did not work either. I tried restarting the Roku. It did not work. I tried the factory reset. It didn't work either. I have no idea what is wrong with it. When it is turned on the roku flashes about twice then goes black for about a few seconds and repeats. I know for sure its not a remote issue or wifi issue. If there would be any advice to do then it would be very helpful.    respond to this post

2016-01-28
posted by:
Laura K.
Medford , Or
My Roku 2 just quit working. I've tried the unplugging and reset process, but still nothing. This player wasn't used a lot as it's for a 2nd TV that's not even our primary. I noticed problems a couple of times and after unplugging it then plugging it back in it worked. Now nothing. Help please!!!    respond to this post

2016-01-26
posted by:
christy
I have the roku one, and a windows 8.1 phone. On the roku mobile app the "play to" feature will respond when I pick a song, start to pull it up on my tv, then as soon as you can see the song title it just shuts down.. Can anybody help? I tried everything I could think of. It worked for about 15 min the other day but that was the only time I was able to use it. Tried to talk to roku support about it, so far no help.    respond to this post

2016-01-26
posted by:
christy
I have the roku one, and a windows 8.1 phone. On the roku mobile app the "play to" feature will respond when I pick a song, start to pull it up on my tv, then as soon as you can see the song title it just shuts down.. Can anybody help? I tried everything I could think of. It worked for about 15 min the other day but that was the only time I was able to use it. Tried to talk to roku support about it, so far no help.    respond to this post

2016-01-20
posted by:
mohammad aslam
Rawalpindi
I purchased roku 3 1 year before, it is 120 volt, I try to work on 220 volt transfer, but it not work, green line open but not bleping and also not
work, I am in Pakistan, can I repair this in pakistan or some where also.    respond to this post

2016-01-20
posted by:
mohammad aslam
Rawalpindi
I purchased roku 3 1 year before, it is 120 volt, I try to work on 220 volt transfer, but it not work, green line open but not bleping and also not
work, I am in Pakistan, can I repair this in pakistan or some where also.    respond to this post

2016-01-19
posted by:
Phil
I have a ROKU 4200x. All 28 of my channels work fine EXCEPT YouTube, which has suddenly started giving me a black screen when I open it. Tried resetting ROKU, removing & reinstalling channel, etc. Got on text chat with support for 45 minutes - guy tried several things. No change - same black screen. Then chat abruptly ended. Thanks a bunch ROKU.    respond to this post   (3 responses - view)

2016-01-18
posted by:
anon
my roku wont finish loading...worked fine one day and the next it didnt it starts to load and then says it is taking longer to load then expected and to check your internet connection...but my internet connection is fine..any suggestions?    respond to this post   (1 response - view)

2016-01-18
posted by:
Anonymous
My roku have been working perfectly fine until now. ..I just tried to turn it on with remote but the green light don't stay on once I take
my finger of the start button the light goes out... HELP    respond to this post

[top of page]  11  12  13  14  15  16  17  18  19  20    
Texas License Plate Search

Facebook  Twitter  Google  LinkedIn