HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-06-15
posted by:
Anonymous
my roku 3 is not reconizing the remote. how can i fix this?
   respond to this post   (1 response - view)

2014-06-14
posted by:
Anonymous
reset your roku to factory settings it should work, it fixed same problem on my roku 3    respond to this post

2014-06-14
posted by:
Thomas Reno
Biloxi, MS
Netflix is not working on my Roku. It just stays on the red Netflix screen.    respond to this post   (13 responses - view)

2014-06-14
posted by:
Bill Wagner
Phoenix, AZ
can I use an HDMI 2.0 cable with a ROKU 2 XD unit?    respond to this post

2014-06-14
posted by:
Anonymous
We have had the Netflix red screen for days now, impossibel to get through to Roku.    respond to this post   (4 responses - view)

2014-06-14
posted by:
Anonymous
I also have the red screen of death. My netflix won't load via Roku but I can still get Amazon and Pandora on Roku. It's been like this for two days now.    respond to this post   (1 response - view)

2014-06-14
posted by:
Anonymous
Crackle won't load for me on Roku. On my Apple TV it works. This happened about a week ago. Is there a known problem on this? Everything else works fine.    respond to this post

2014-06-13
posted by:
Anonymous
We're also having the same problem. Netflix only displays the red screen. Netflix plays on the computer, but not on the Roku device. Unplugging and re-plugging did not help.    respond to this post

2014-06-13
posted by:
Anonymous
06/13/14: I am also having the same problem with Netflix not loading on my Roku player. Noticed it for the first time yesterday and it is continuing today. 5:26 pm PST    respond to this post

2014-06-13
posted by:
CJ
My Roku 3 is also not allowing me to load Netflix. Googled it, found this page and the suggestion to unplug and try again. That worked after a few minutes. I'm not happy with the idea of that being a permanent solution. Is anyone at Roku working on this?    respond to this post   (6 responses - view)

2014-06-13
posted by:
Anonymous
How come on some channels like Disney junior certain shows say unauthorized user    respond to this post

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