HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2015-09-14
posted by:
Stephanie owsley
Lake city, Florida
Roku isn't coming on    respond to this post

2015-09-13
posted by:
cory
I have a Roku LT that says I have a Excellent wifi connection but nothing will load? Can anyone help?    respond to this post

2015-09-13
posted by:
RT87
All Roku apps work except Netflix. I get a black screen that says Netflix encountered an error: Restarting in 30 seconds. Repeats. Never get to the login screen. Netflix is dead on my Roku, and the box is not even 30 days old. Out of the return parameters. Netflix/Roku CS ....all terrible. Roku blames Netflix, Netflix blames the ISP and Roku. Neither seems to care about this issue. Netheir seem to talk to each other about these issues.    respond to this post   (6 responses - view)

2015-09-11
posted by:
Andrew
mine is doing the same thing    respond to this post

2015-09-09
posted by:
Greg
, mn
A few hours ago I was watching an English crime drama on youtube without incident. 5 hours later now I cannot get my roku 3 to open the youtube source. AMZN NFLX are next to it on my home page. They open just fine. I have tried 6 different common methods to try to get Youtube to open. Nothing! Ant thoughts suggestions otherwise I am going to ask AMEX to refund my purchase because of the defect in my roku.    respond to this post   (3 responses - view)

2015-09-08
posted by:
sbiddle
rocklin , ca
Can't load netflicks programs past 25% just stalls out and won't load has been happening for some days now. I took roku out of TV HDMI slot for over 12 hours.. Re inserted it still had the problem. Very frustrating.    respond to this post   (4 responses - view)

2015-09-07
posted by:
Chanda Wills
Karnack, Texas
My Roku loses audio off and on .. it goes way down low then comes back loud then goes down so low it cant be heard.Picture is fine and TV sound is fine on regular channels but seems to occur on Netflix to the point I can't watch even 10 minutes. Pandora streams fine but sometimes fuzzy if loud . Where do I start !!?    respond to this post   (1 response - view)

2015-09-07
posted by:
danyel brooker
sayner, Wisconsin
My device was working yesterday. Now today it's plugged in and the lights are on but it won't load to tv. Any advice??? Not the cord. Tried 5 cords and the light comes on with every one.    respond to this post

2015-09-07
posted by:
THEODORE L LAVERGNE
Sugar Land, Texas
I have 2 ROKU boxes. As of 8-31-2015, they both have stopped working. I have a great internet connection but they stopped loading. What is the deal. I noticed after 9pm a month ago, they stopped working. I tried the soft reset and factory reset. I even tried resting it by pressing the tiny hole in the back. I even changed the batteries. nothing works at all. Both of my Roku boxes are doing the same thing. What do i do? Looks like i need to just trash them.    respond to this post

2015-09-06
posted by:
Anonymous
My roku is working but it will go off for a few seconds then start back up again. Any ideas?    respond to this post

2015-09-06
posted by:
Anonymous
My roku is working but it will go off for a few seconds then start back up again. Any ideas?    respond to this post

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