HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-06-22
posted by:
Anonymous
Netflix stopped working on Roku. Red screen then nothing. Works fine on my computer. I have unplugged the damn thing and even tried removing the channel and reinstalling it. Not working, Then I deleted Netflix, powered off the Roku box for about a minute, re-powered the box, and then reinstalled and signed into Netflix. It NOW WORKS.    respond to this post   (5 responses - view)

2014-06-21
posted by:
Anonymous
Same as everyone else. Netflix worked fine on my Roku until a few days ago. I've unplugged, waited, deleted and reloaded the channel. All I get is the red screen. Netflix is working fine on my Sony. Why isn't there anything out there responding to this problem from roku.
   respond to this post

2014-06-21
posted by:
Anonymous
Roku was working fine up until a couple of days ago when it kept freezing up. Now it won 't do anything - can't get any connection at all. Any suggestions??    respond to this post

2014-06-21
posted by:
Anonymous
Had the same problem as everyone else - netflix wouldn't load on my Roku3. I deleted the channel, unplugged the unit for about 5 minutes, restarted the unit and reinstalled netflix. I had to re-enter my account details, but it's all good now.    respond to this post

2014-06-21
posted by:
Anonymous
Same as everyone else. Can't load Netflix. Other channels (Amazon, Hulu+) taking longer than usual but load. No changes to internet so must be a Roku update. Why no response from Roku?    respond to this post

2014-06-21
posted by:
Anonymous
All I get is a the red neflix screen, can't get Netflix to work. Other channels fine. Have never had a problem with Netflix with this roku/router/tv before. What can I do?    respond to this post

2014-06-20
posted by:
Mitch
San Mateo, CA
Netflix used to work fine on my Roku. Now I have the same Netflix Red Screen on Roku everyone here is describing. Netflix works fine on my PC    respond to this post

2014-06-20
posted by:
PanPan
Birmingham, Al
I purchased a roku 3 a couple months ago from Target and all the apps work fine,except for hulu plus. It reboots everytime I press hulu plus. Doesn't even load.
My other roku2 worked fine , for the most part. It would at least load and I could get through my shows. It's all on the same configuration, so I don't understand. What the hell, hulu?!!...or Roku?!! Hulu was my go to channel. What can be done?    respond to this post

2014-06-20
posted by:
Anonymous
Me too. Red screen never loads. Is fine on iPad.    respond to this post

2014-06-20
posted by:
Anonymous
My roku is nothing but a red screen and I want to watch Orange is the New Black.
Is there a number to call? How to reset et all. I don't have any account numbers.
SOS and HELP too!    respond to this post

2014-06-20
posted by:
Jill
Same issue as others have mentioned. Started June 19th. Red screen...nothing else. We have two sticks and one box. It only affected the sticks. We had canceled the channel and reinstalled it. Nothing. Unplugged/plugged back in. Nothing. We then uninstalled, unplugged, waited, and plugged in, installed...and it took a few minutes, but it finally loaded! Had to re-enter my account information, and wait a few minutes and we are back on!    respond to this post

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