HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-06-07
posted by:
Anonymous
I have 2 roku XDs, one in the bedroom and one in the Living room.(barely use the bedroom one). The living room one was working just fine this morning, now it won't play anything. I swapped it out for the bedroom one, and still it doesn't play anything. It took a good 4 minutes just to load a Hulu Movie. Netflix stopped working and so did Youtube.    respond to this post

2014-06-07
posted by:
Scott Bartz
Corunna, Michigan
My Roku had been working perfectly, but now my Netflix just sits on retrieving. What the hell?!?    respond to this post   (1 response - view)

2014-06-07
posted by:
Amy
Excelsior, MN
I am having similar issues. We have two Roku 2's in our home and one Apple TV. Netflix loads fine on the Apple TV but we cannot get it to load on either Roku. Not acceptable. I'm not sure who's to blame, but from my end it sure looks like it's a Roku problem.    respond to this post

2014-06-07
posted by:
Jerry
See the enclosed link........... http://www.cnet.com/news/verizon-vs-netflix-whats-this-really-about/    respond to this post

2014-06-07
posted by:
Anonymous
When trying to access Netflix on Roku, it freezes on the red Netflix screen. I'm not having a probably with Amazon or other providers    respond to this post

2014-06-07
posted by:
Larry Fowler
Gainesville, FL
Most likely due to restricted bandwith for Netflix especially when watching in HD.
Have noted same problem so far sound comes back if request stereo versus 5.1 sound.
You can evidently Have high definition or high quality sound but not both with Netflix. Part of problem probably related to providers squeeze on bandwith with Netflix.    respond to this post   (3 responses - view)

2014-06-07
posted by:
Anonymous
My netflix loads but lots of movies dont have sound. Anyine else having this problem?    respond to this post

2014-06-07
posted by:
Hugh
Ditto the previous. If I fiddle with it it works, but something needs to be done to resolve this problem that is already several days old!    respond to this post

2014-06-07
posted by:
Anonymous
My netflix on my roku is doing the exact same thing. Shows the red screen then nothing else. Hopefully it will be fixed soon. Idk what else to do about it.    respond to this post   (1 response - view)

2014-06-07
posted by:
Bubba4729
, TX
Seems like the Netflix problem started the last couple days. Same thing on me "3", but no problem on my XD. Both units are wireless and strong connection. I have no problem with other channels.    respond to this post

2014-06-06
posted by:
Anonymous
Netflix is not loading on my Roku3. It opens to the red screen but does nothing after that. First time I have had trouble with it.    respond to this post

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Roku Problems