HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2016-01-09
posted by:
Orlando Ortiz
I have 2 roku xd2's and one roku TV. The xd's have booth started freezing, requiring a reboot several times a week. This started happening with both around the same time. As far as I can tell this is not an issue with the TV. Any ideas?    respond to this post   (4 responses - view)

2016-01-08
posted by:
Anonymous
I still can't connect Facebook to my Roku player and have not been able to for ages. Please fix it!    respond to this post   (1 response - view)

2016-01-07
posted by:
Jay Scholz
Rosalia, Washington
I have a Roku 3. Every 15 minutes or so the sound goes off for about 3 seconds then comes back on.

Things stream just fine from my XBox when connected to the same TV.    respond to this post   (3 responses - view)

2016-01-05
posted by:
Anonymous
Roku 4 does not work with the Marantz 8802A
It is supposed to work, but it doesn't.
Marantz or Roku have to get a firmware fix out to the public asap.    respond to this post   (2 responses - view)

2016-01-04
posted by:
Terry K
I recently purchased a ROKU 1 for an old TV. After installing the ROKU my laptop lost explorer/internet capability. Is this connected to installing the ROKU?    respond to this post

2016-01-03
posted by:
Jeff Duncan
Lake George, NY
Yes, since the version 7 update, Roku 3 reboots itself, especially when fast forwarding. Never did this before V7.    respond to this post

2016-01-01
posted by:

, California
I have a Roku 3. When I listen on earphones plugged into the Sony TV the sound is good for a time and then gets soft and distorted. Then I switch the earphones to the remote and the sound is good for awhile. If it too starts to degrade I switch back and it is ok. This makes no sense to me, and is very annoying. Any suggestions?    respond to this post

2016-01-01
posted by:
Anonymous
BBC IPlayer not loading anything    respond to this post   (3 responses - view)

2015-12-31
posted by:
Anonymous
Day two of Roku sucking...AGAIN!!! But iPad streaming Netflix just fine.    respond to this post

2015-12-31
posted by:
missy
Please respond to this post, not the other one. I clicked enter before checking the email responses box on the last post. I have a roku3 that was working beautifully...when it suddenly stopped streaming netflix. I have done everything including factory reset, etc. It plays youtube,etc but not netflix. However my roku1 and my laptops play netflix fine. I get error code nw-4-8 which is a connectivity problem. Netflix says it is my computer network speed...but I have had no problems until now and I have the same speed...also, my roku1 works, so that cant be the problem. I have tried everything suggested on the internet and reset everything and adjusted my wifi channel. It just doesnt make sense. Anyone have an idea?    respond to this post   (1 response - view)

2015-12-31
posted by:
missy
I have a roku3 that was working beautifully...when it suddenly stopped streaming netflix. I have done everything including factory reset, etc. It plays youtube,etc but not netflix. However my roku1 and my laptops play netflix fine. I get error code nw-4-8 which is a connectivity problem. Netflix says it is my computer network speed...but I have had no problems until now and I have the same speed...also, my roku1 works, so that cant be the problem. I have tried everything suggested on the internet and reset everything and adjusted my wifi channel. It just doesnt make sense. Anyone have an idea?    respond to this post

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