Tell us about your ROKU problems!

Why ROKU Problems exists:
After many years of horrible performance from ROKU (or ROFU as we call them), we decided that it was time for the public to have a forum. There is a lot of negative commentary about ROKU problems on the Internet, but we felt it should all be consolidated on one website.

Tell us about your ROKU problem!


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The following fields are optional, but completing them will improve your chances of hearing from other ROKU customers in your area (and possible solutions).

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What color is this bird? ROKU Problems



Brad - Boise, Idaho

I’ve had a Roku 3 and now a Roku express with the same problem. The You Tube channel times out at around 30 minutes of watching a program, and goes back to the main icon screen. Only on You Tube does this happen.

John - North East, Pennsylvania

My roku streaming stick keeps black screening my tv. It seems the roku is still streaming as the show I’m watching continues to play but every 30 seconds or less the screen goes black and the HDMI channel label pops up like it’s not connected and sometimes it shuts my tv off completely and then immediately turns it on by itself. Checked my connection, it’s good my sons Xbox upstairs doesn’t lose connection. And the router is 4 feet away from the tv.

Bill - Wichita, Kansas

Roku streaming stick problem: When watching a Netflix movie/show, the device cuts out and returns to the main Netflix screen. You have to pick the show again, resume playing, and it might or might not stay with the show. This “reconnection” may take several tries to work. The only new device on the wifi network is a Amazon Echo, could this be the problem?