HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-06-27
posted by:
Anonymous
Roku stick HDMI will restart before my little brother can even get into an app, it does this repeatedly until you unplug it, when you plug it back in it continues with the annoying process.. Any fix??    respond to this post

2014-06-27
posted by:
Anonymous
My roku is showing an excellent connection however, is slow and often unresponsive. It will not open programs and times out. What gives?    respond to this post

2014-06-24
posted by:
AJ
we just purchased the Roku3, and it is giving us the "HDCP unauthorised. Content disabled" message, with the purple screen.
We already turned off the roku, re-plugged the cables, but now it's doing this in the middle of watching a show.

This is unacceptable! our old one wasn't doing this at all!    respond to this post   (3 responses - view)

2014-06-24
posted by:
Anonymous
Everybody........delete netflix app.....unplug Roku 3 for five minutes...... Plug back in and reinstall netflix app! From what I read here, this works for everyone. Just do it. Don't complain unless you have tried this first.    respond to this post   (7 responses - view)

2014-06-24
posted by:
Anonymous
Roku works fine until I hook it up to my sony home theatre. Now it buffers continuously    respond to this post

2014-06-23
posted by:
Anonymous
ROKU....get your act together or I'm tossing your junk on the garbage pile.    respond to this post

2014-06-23
posted by:
Anonymous
ROKU....get your act together or I'm tossing your junk on the garbage pile.    respond to this post

2014-06-23
posted by:
Anonymous
Removed Netflix then added it back. Works fine now    respond to this post

2014-06-22
posted by:
Anonymous
Netflix on Roku is not working. Amazon works. Everything else works. Roku is not good for getting Netflix. That's my opinion.
   respond to this post

2014-06-22
posted by:
Anonymous
WTF?

Why is there no solution to this yet? All I see on this and other web sites are postings saying, "Me too!"

Is anyone who is in the know reading these blogs?

Ack, Ack, Ack, ACK, Ack, Ack!    respond to this post

2014-06-22
posted by:
Rob Leavitt
I've had two units for at least a year or more. No problems with either of them. One (#1) was connected to an older TV using mini to RCA cables. The other (#2) used an HDMI cable to connect to a newer TV. We upgraded the older TV to be able to access the internet. Connected Roku #1 using an HDMI cable (for the first time), and it just died. No light no nothing. Took Roku #2 and plugged it into the new TV, no problem. So... Roku #1 appears to have had a wiring issue that caused it to die when connected through the HDMI connector.

Too bad I hadn't tried using the HDMI connector when it was new, and replaceable for free...
   respond to this post

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