HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-12-12
posted by:
ArneA
running a roku 3 from Europe seemed easy for the first 6 months, (only annoying that my primitive internet provider gave me a router that needs changing to American ip in the router a little too often but not rokus fault) suddenly got unstabile so I decided to reset to factory settings, and now I cant find any of my important channels to install again, Netflix, hulu and blockbuster. going to add the channels from the web I get the info that I cant add channels at the moment from my region. did they up their region security or something? anybody know what the problem is and if there are a solution?    respond to this post

2014-12-11
posted by:
Anonymous
My Roku freezes up    respond to this post   (1 response - view)

2014-12-10
posted by:
Anonymous
Have a Roku N1100. I cannot get VUDU on this thru the channel store. Any advice?    respond to this post

2014-12-10
posted by:
Anonymous
I just changed Internet boxes and have a new password. I am only getting sound no picture. How do I get the picture?    respond to this post

2014-12-09
posted by:
Bert
HuluPlus crashes my Roku 1 unit. This generally happens if I stop and a video and then restart. The screen locks up on HuluPlus and the only way I can clear it is to unplug and plus back in the Roku 1 unit thereby forcing a reboot. It's really annoying as it happens several times a night.
   respond to this post

2014-12-09
posted by:
Joe Arias
Followed Been ther Done That advice. Roku now working again. Thanks.
Here it is again:
ON ROKU3, Press the following keys in the order shown, HOME 5X,UP 1X,REWIND 2X AND THEN FF 2X. It will take a minute, then you should see the ROKU Screen saver on screen. Press OK, when the original start screen shows, select NETFLIX and PRESS OK. This fixed my ROKU3 - NETFLIX problem today.

HOME IS UPPER RIGHT BUTTON, UP IS UP ARROW,REWIND IS IN LOWER ROW (LEFT ARROW) AND FF IS LOWER ROW (RIGHT ARROW).

GOOD LUCK
   respond to this post

2014-12-09
posted by:
fettastic
I haven't even got my Roku yet. It's supposed to arriver in a couple of days. I started reading reviews and it seems like LOTS of people are having the exact same problems. Either the remote is becoming unsynched, or the box itself gets the Red Ring of Death overheating issue the XBOX 360 did. Even people who were initially impressed with the device had it fail out of nowhere after the short warranty runs out. At this point I don't know if I'll even bother taking it out of the box before returning it because I don't want to be one of those people that gets screwed after warranty.    respond to this post

2014-12-08
posted by:
Joe Arias
What is going on with my roku? Started going out of control. Pause and back/forward control not working. Message about connection problem then it starts to work again. I'm having no Robles with any other wireless connections. I hope I don't have to get rid of it.    respond to this post

2014-12-08
posted by:
Beans
Video plays for a few seconds then "loading" without end. Nothing I can do except back out and start again *gah!* I only need to see the final 10 minutes and if I skip ahead to it, I get stuck in the "loading" loop again.
Chrome, Roku 2, Youtube    respond to this post

2014-12-04
posted by:
Brandy
I have one Roku working and the other not. My tv keeps saying it doesn't have a signal. Help please I haven't had it but about a month!    respond to this post

2014-12-03
posted by:
Anonymous
I just bought this 2 day ago and it has all ready stop working what a crappy thing this is no costumer support I will get my money back    respond to this post

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