NETFLIX has failed me again, and I reset the software. This fix works, is simple and you do NOT need to re-enter NETFLIX channel information.
Turn on the ROKU, TV and, of course, be connected to your ISP.
Check your remote and be sure you know where the HOME,UP, RW AND FF buttons ate located.
You need to enter the following key sequence, be sure you press each button carefully, and allow 1 second between each key press. Press HOME 5X times allow 1-2 seconds between button press, UP 1X, allow 1-2 seconds before pressing RW 2X and finally press FF 2X allowing 1-2 seconds between each button press.
The sequence again, HOME 5X, UP 1X, RW 2X, FF 2X.
The screen will act weird after some of the buttons are pressed, keep going on with the sequence.
In 10-30 seconds you will see the bouncing R O K U letters and sound. Press OK and you will see the original screen.
Select NETFLIX channel and press OK.
WOW, IT ACTUALLY WORKS!
Please write a response to this post so others will use this repair.
respond to this post )
|What's going on with connection to Neflix on Roku 3?? Seems to be stuck on Netflix logo. I unplugged it, reset it to factory settings, nothing works! Been having problems since last week 1/16/15, keeps stopping and giving a message about the program, and to try again later??? I have excellent internet connection here. Where do I go for help? respond to this post|
PHOENIX, AZ - Arizona
|my roku stopped working yesterday, as I was re-seting to factory settngs. It just seems stuck-jumping around on screen.|
What should I do? respond to this post
|My Roku streaming stick has suddenly stopped working with Netflix about a week ago. I keep getting a Netflix server nw 2-5 error message. I have rebooted my wireless hub, uninstalled and reinstalled netflix repeatedly but to no avail. Roku blame Netflix and netflix blame Roku. My sympathies are with Netflix as it still works well on all other devices so there must be a reason why Roku cannot connect. Can anybody help? I am tearing my hair out. respond to this post|
|I am returning my new ROKU 2 / I just purchased it last week. Worked fine for and few days than it would not connect . My internet went down due I guess to streaming on the computer and Netflix. Well the internet is back after fixing it. But still roku does not work with any of the channels. I called the company Roku and they said it didn't work because of hackers and they will charge me 149 dollars to clean up my computer. I sad let me check with a computer person my brother. Guess what no hackers. I am returning this pierce of crap back to the store. I will be buying a blue-ray player. respond to this post|
|Hi I've been watching Netflix on a roku lt for about a year and not had any issues until lately. The image occasionally jumps a few frames. It's like a little jump cut and makes watching really annoying. Any suggestions? respond to this post|
|Why do I have to unplug and restart my roku to get sound? respond to this post|
|My ruko stick video plays just fine with Hulu and Netflix. But the sound comes out as if it were in slow-mo with Hulu. Netflix works just fine with the sounds. Does anyone know what I can do to fix this. respond to this post|
|I have a new roku 3. Every day after turned on and after choice is made, I get a purple screen saying it has been disabled. I can hear the audio. Tech support had me turn off tv, unplug all HDMI cords and electric cord. Wait a couple minutes to let it reset. Then plug everything back in. I have to do this procedure every day. Using wireless router which has excellent strength, 1080 p, Is software bad? respond to this post|
|I have a ROKU Streaming stick, when on the Home screen, and as I scroll through the menu with the remote, when I hit News, the stick reloads. I have tried removing power for a couple of day, the reset button on the side of the stick... As it stands I cannot get to Settings on the Home menu to do a factory reset... Time to buy another one??? respond to this post )|
|Netflix works fine on every device except my Roku 3, everything else besides Netflix works on my Roku. I've tried everything. Remove/Adding Netflix channel, resetting the Roku, power off/on of Roku, TRYING to reset the Netflix channel (that only stays on the Netflix logo screen). This is NOT fun. It all started a week ago after 2+ years of flawless performance.|
Roku version 6.1 build 5517 on a FiOS 75Mbps connection. respond to this post