HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2014-06-14
posted by:
Anonymous
Crackle won't load for me on Roku. On my Apple TV it works. This happened about a week ago. Is there a known problem on this? Everything else works fine.    respond to this post

2014-06-13
posted by:
Anonymous
We're also having the same problem. Netflix only displays the red screen. Netflix plays on the computer, but not on the Roku device. Unplugging and re-plugging did not help.    respond to this post

2014-06-13
posted by:
Anonymous
06/13/14: I am also having the same problem with Netflix not loading on my Roku player. Noticed it for the first time yesterday and it is continuing today. 5:26 pm PST    respond to this post

2014-06-13
posted by:
CJ
My Roku 3 is also not allowing me to load Netflix. Googled it, found this page and the suggestion to unplug and try again. That worked after a few minutes. I'm not happy with the idea of that being a permanent solution. Is anyone at Roku working on this?    respond to this post   (6 responses - view)

2014-06-13
posted by:
Anonymous
How come on some channels like Disney junior certain shows say unauthorized user    respond to this post

2014-06-12
posted by:
Anonymous
does unplugging loose all 'apps' stored? i also have the netflix red screen of death. thanks.    respond to this post   (1 response - view)

2014-06-11
posted by:
Anonymous
I also have been getting the Netflix "red screen of death" the last few weeks. Rebooting via unplugging and logging back into Netflix seems to have fixed the issue. Definitely Roku3-only problem for me. All other devices (4 phones, 2 tablets, Roku 1, Sony bluray) have no issues. Also other apps on the Roku 3 do not have any issues (including Amazom Prime, PBS, Cracker, JustinTV).    respond to this post

2014-06-10
posted by:
Anonymous
Netflix constantly reloads on my Roku. Amazon prime works fine, uninterrupted. Netflix streams fine on my Wii, as well. Any ideas?    respond to this post   (2 responses - view)

2014-06-10
posted by:
Anonymous
Netflix wont load on my roku 3 but eas just working fine on my roku 2. Will try a hard reset. This is the first time this has happened.    respond to this post   (2 responses - view)

2014-06-09
posted by:
zaba
my roku gets real hot, I placed it in the refrigerator and now it appears on the screen with all the animations but it won't respond to the controller (remote). I've tried reset, all that. What else to do?    respond to this post

2014-06-09
posted by:
Joseph Parker
Ft. Washington, Md
MY ROKU PLAYER #3 gets HOT    respond to this post   (1 response - view)

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