Tell us about your ROKU problems!

Why ROKU Problems exists:
After many years of horrible performance from ROKU (or ROFU as we call them), we decided that it was time for the public to have a forum. There is a lot of negative commentary about ROKU problems on the Internet, but we felt it should all be consolidated on one website.

Tell us about your ROKU problem!


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The following fields are optional, but completing them will improve your chances of hearing from other ROKU customers in your area (and possible solutions).

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What color is this bird? ROKU Problems



Anonymous - Millwaukee, Wisconsin

Suddenly when I try to enter Roku, the screen is grey and snowy. There is a little popping sound every few minutes. I called Roku and some technician wanted $99 to fix it, saying that it was some connection with my internet, but this is the first time that this has happened.

Andy - Columbia, Missouri

I just bought my TCL Roku TV 3 months ago, and it kicked off my Netflix app and Amazon Prime app(which I both pay for) and it wont let me access my PBS channel and it will not allow me to re-load them on my TV.
What the heck is the deal?

Andy - Columbia, Missouri

I just bought my TCL Roku TV 3 months ago, and it kicked off my Netflix app and Amazon Prime app(which I both pay for) and it wont let me access my PBS channel and it will not allow me to re-load them on my TV.
What the heck is the deal?

Andy - Columbia, Missouri

I just bought my TCL Roku TV 3 months ago, and it kicked off my Netflix app and Amazon Prime app(which I both pay for) and it wont let me access my PBS channel and it will not allow me to re-load them on my TV.
What the heck is the deal?

Andy - Columbia, Missouri

I just bought my TCL Roku TV 3 months ago, and it kicked off my Netflix app and Amazon Prime app(which I both pay for) and it wont let me access my PBS channel and it will not allow me to re-load them on my TV.
What the heck is the deal?

Anonymous

I am trying to activate Roku Extreme+ on one of my TVs. I only get “Roku” and a ball on my screen. The activation instructions do not come up. The screen is frozen on “Roku”!!!

Phx - Phoenix, Arizona

For about a month now, Investigation Discovery GO and Discovery GO apps continually crash. I have deleted the apps and reloaded by adding them back, unplugged the roku box many times to restart, but nothing seems to work. Both apps continue to crash. 🙁

Ben - Green Bay, Wisconsin

For 1 month straight now Investigate Discovery Go and Discovery Go do not work and cause my Roku to restart. I have told Roku about this and they said they tried the channels on their end and they did not work too. They have refused to fix the problem as I have contacted them a month ago and they admitted they did not work and were working to fix it. Its been over a month!!! Not a happy Roku user!