HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2015-07-02
posted by:
Jacob Koerber
Red Bud, Illinois
No matter what I watch (HULU, Netflix, etc...) it loads slowly, plays for 30 -60 seconds, and then it goes back to the loading screen. I have powered down my ROKU, i have powered down and rebooted my internet with any resolution to the problem.    respond to this post   (2 responses - view)

2015-07-02
posted by:
Jacob Koerber
Red Bud, Illinois
No matter what I watch (HULU, Netflix, etc...) it loads slowly, plays for 30 -60 seconds, and then it goes back to the loading screen. I have powered down my ROKU, i have powered down and rebooted my internet with any resolution to the problem.    respond to this post

2015-07-02
posted by:
Anonymous
My Roku Stick isn't powering on. The light is dim and won't get that bright color. It worked a few times at the beginning, but not reliable. Any ideas? Also only worked on 1 tv, and none of my others. Plugged into wall for power.    respond to this post

2015-06-30
posted by:
Anonymous
SInce yesterday when I bring sling it just go to HBO ballets and does not do anything. Please any once has same problem?    respond to this post

2015-06-29
posted by:
Cilla
My roku remote is not working ..I put new batteries in .. I even reset it .. I need help    respond to this post

2015-06-28
posted by:
Bill Groves
edgewater park, nj
ok my Roku does work how ever when i go to my plex account to watch a movie or a show it just says loading know i just got a new modem from xfinity and the wi-fi router i have is a linsky e1000 and they are both hooked up because if i disconnect the linsky the roku doesnt work at all it says its all connected but none of the sites i have on the roku will connect...so what Im asking is my wi-fi router to slow for the roku or to i have to rewire the xfinity modem or do i have to call comcast.....please help my email is Bg6706@aol.com    respond to this post   (1 response - view)

2015-06-28
posted by:
Bill Groves
ok my Roku does work how ever when i go to my plex account to watch a movie or a show it just says loading know i just got a new modem from xfinity and the wi-fi router i have is a linsky e1000 and they are both hooked up because if i disconnect the linsky the roku doesnt work at all it says its all connected but none of the sites i have on the roku will connect...so what Im asking is my wi-fi router to slow for the roku or to i have to rewire the xfinity modem or do i have to call comcast.....please help my email is Bg6706@aol.com    respond to this post

2015-06-25
posted by:
matt
my roku 3 dumped on me. it powers on, it can run for a few minutes and then the screen goes blank.does not matter what app is playing. even does this at the menu. i have to unplug it to come back up. I've tried hitting the reset button and i tried doing a factory reset. i guess its broken for good. I ordered a new one. i got this one march 2013.    respond to this post

2015-06-19
posted by:
Anonymous
I have an older Roku, that netflix stopped working on. Other channels are working, but netflix starts to load the program and then pops up a banner that says "unable to complete requested action". Then tells me to unplug for 10 seconds. I have tried this several times, but dosen't help. Ayy suggestions?    respond to this post

2015-06-17
posted by:
Terry
i have had roku boxes for a long time and use them to streem netflix. For the last few months when pressing ok on the remote it takes forever to get a response. Do not have an issue with the single strength and have tried numerious router channels.. I beleive this started when Netflix made a deal with the Internet Providers...Note this also happens when using the Roku App on my Kindle. This sitation comes and goes with no pattern....



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2015-06-17
posted by:
Alma Wimsat
Estancia, NM
I've had my share of Roku Netflix "freezes" lately but am now encountering interupptions then reloading constantly on You Tube. What to do about this? How to "fix" it? I often must unplug unit then replug to get anything going. No problems with any other device in the house....Que Pasa???

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