Tell us about your ROKU problems!

Why ROKU Problems exists:
After many years of horrible performance from ROKU (or ROFU as we call them), we decided that it was time for the public to have a forum. There is a lot of negative commentary about ROKU problems on the Internet, but we felt it should all be consolidated on one website.

Tell us about your ROKU problem!

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The following fields are optional, but completing them will improve your chances of hearing from other ROKU customers in your area (and possible solutions).

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What color is this bird? ROKU Problems

Rich - C, Nevada


You took something that worked and replaced it with a wonky app that doesn’t work. Tell me again why I’m paying you for a service you’re not providing..

Don’t you guys beta-test software before you release it?

Williams - Memphis, Tennessee

ROKU Premier+ won’t work at all. After unplugging, it shows the jumping ROKU then the lineup with all of the choices (Netflix, Sling, etc.) but won’t move after that. My stick ROKU in the den works but the remote from that unit will not work on the premier unit and the remote on the premier will not work in the stick. New batteries on each.

Mr. Foxx - St. Louis, Missouri

I upgraded from the stick to the premier +
Now whenever I try to watch MLB it will play for 3 minutes then it freezes and shakes until it shuts Dien the Roku and automatically reverts back to the standard TV channel. I can restart the Roku abs reload MLB but it will happen every time. This did not happen with the stick. I can watch MLB on my iPad but not the tv/Roku. What’s up? I paid for what I thought was an upgrade in Roku products.