HOME - ROKU Problems

Tell us about your ROKU problems.



I bought a ROKU player in April of 2009 and experienced some serious problems about a year later. My experience dealing with the ROKU player and the ROKU support staff irritated me so much I decided to build a website that would allow everyone out there with a similar experience to express their views.



Comments Received
2016-02-04
posted by:
Anonymous
P.O.S owned for a year....piece of shit
   respond to this post

2016-02-03
posted by:
Anonymous
Won't stream any channels. Have tested my internet speed & it's wired to modem. The apps are a complete waste of time & headache. Best just use a pc running win7 before internet use morphs into more of a track & control system
   respond to this post

2016-02-03
posted by:
Shelby Mullins
Moved my TV into another room. Now it'll play sound and have picture during the menus, but when it goes to play, the picture wont show up. It plays the sound, and when you rewind or FF it shows the time bar, but no pic.???    respond to this post

2016-02-02
posted by:
Anonymous
your product is a pierce of shit    respond to this post

2016-02-02
posted by:
Patrick ORourke
Hot Springs Village, AR
My Roku 2 also has been freezing up almost daily just within the last couple of months. It works fine on a reboot but this is very annoying plus I have to unplug/plug in the unit since there is no on off button. It does it while viewing Amazon & Netflix. I have the latest updates. I see where Roku 3 is also doing it. There is definitely something wrong with Roku. Is this being looked into?    respond to this post   (2 responses - view)

2016-01-30
posted by:
Anonymous
I have a Roku 2 . The picture is fine but all of a sudden there is no audio. Audio on TV is fine. Any ideas?    respond to this post

2016-01-28
posted by:
Anonymous
, MN
I just got a Roku 2 about 2 months ago.. last night it started having problems. The first thing I had done was unplug it from the wall and then replug it back into the wall. That did not work. Next I tried unplugging the cords straight from the Roku. This did not work either so I decided to keep it unplugged for awhile (about an hour). After that I started it and did not work either. I tried restarting the Roku. It did not work. I tried the factory reset. It didn't work either. I have no idea what is wrong with it. When it is turned on the roku flashes about twice then goes black for about a few seconds and repeats. I know for sure its not a remote issue or wifi issue. If there would be any advice to do then it would be very helpful.    respond to this post

2016-01-28
posted by:
Alana
Gilbert, MN
I just got a Roku 2 about 2 months ago.. last night it started having problems. The first thing I had done was unplug it from the wall and then replug it back into the wall. That did not work. Next I tried unplugging the cords straight from the Roku. This did not work either so I decided to keep it unplugged for awhile (about an hour). After that I started it and did not work either. I tried restarting the Roku. It did not work. I tried the factory reset. It didn't work either. I have no idea what is wrong with it. When it is turned on the roku flashes about twice then goes black for about a few seconds and repeats. I know for sure its not a remote issue or wifi issue. If there would be any advice to do then it would be very helpful.    respond to this post

2016-01-28
posted by:
Laura K.
Medford , Or
My Roku 2 just quit working. I've tried the unplugging and reset process, but still nothing. This player wasn't used a lot as it's for a 2nd TV that's not even our primary. I noticed problems a couple of times and after unplugging it then plugging it back in it worked. Now nothing. Help please!!!    respond to this post

2016-01-26
posted by:
christy
I have the roku one, and a windows 8.1 phone. On the roku mobile app the "play to" feature will respond when I pick a song, start to pull it up on my tv, then as soon as you can see the song title it just shuts down.. Can anybody help? I tried everything I could think of. It worked for about 15 min the other day but that was the only time I was able to use it. Tried to talk to roku support about it, so far no help.    respond to this post

2016-01-26
posted by:
christy
I have the roku one, and a windows 8.1 phone. On the roku mobile app the "play to" feature will respond when I pick a song, start to pull it up on my tv, then as soon as you can see the song title it just shuts down.. Can anybody help? I tried everything I could think of. It worked for about 15 min the other day but that was the only time I was able to use it. Tried to talk to roku support about it, so far no help.    respond to this post

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